Online Shop Review: Mon Meill

Disclaimer: The reviews on the online shop are my personal experience while purchasing products/services. I do not get paid by the reviewed shop. I am not responsible for any loss, damage or loss of profits that may result from reading my review. In particular, I am unable to accept any responsibility or liability in the unlikely event of a dispute between vendor and purchaser. It is your (the reader's) responsibility alone to check the vendor's credibility, quality of merchandise and method of payment.

Print Screen of Mon Meill deal in Groupon

Print Screen of Mon Meill website

Shop name: Mon Meill
Company Name: UNKNOWN
URL: http://www.monmeill.com/
Products/Services: Jewelry
First Purchase Made: 5th September 2011
Number of orders made since first purchase: 0
Note: Purchased via Groupon Malaysia. To read my review on Groupon Malaysia, click here.

I made my purchase in Groupon Malaysia for this jewelry set for RM128.00. The images of their jewelry in Groupon Malaysia and their Mon Meill website looked beautiful. I guess it’s all worth their effort to engage a professional photographer. But the that arrived looked totally off...

It took them 23 days to arrive (ordered on September 5th, 2011 and arrived in my office on September 28th 2011). When the parcel arrived, the box was a little dented. They did not use any form of padded packaging (ie bubble wrap) to prevent the jewelry box from being damaged. So those who had purchased this for someone else might be very much disappointed.

When I took out the products, the jewelry was not up to expectation. Their images portray flawless finished but the actual product showed cheap workmanship. According to the description on Groupon Malaysia website, it’s supposed to be made of 925 sterling silver and 18-karat gold plating. HOWEVER there is no mention of 18-karat gold plating on the product tag OR brochure; just the words Silver 925. But I don’t know. From the looks of it, I think the Kenji and Dennii jewelry I bought in 1 Utama looks of better quality. By the way, anyone knows how to check if this jewelry really contains 18-k gold plating??

Anyway, I asked my hubby to help me check if the words SWAROVSKI ZIRCONIA engraved on the stone. He used his camera with magnifying glass attached to the macro lens and managed to capture something that looks quite like it. Sorry, shakey hands so the image is a little fuzzy.

Another thing mentioned in Groupon Malaysia website is the "Made with SWAROVSKI ZIRCONIA" quality tag. But in the group discussion, Groupon Malaysia says "provide cert of authenticity". As far as I can see, there was no authenticity certificate but a simple tag to say this product is made with SWAROVSKI ZIRCONIA. (I smell a hint of deception here)

So, will I buy from Mon Meill in future? Never. They claimed that this set I purchased originally cost RM520. BUT I doubt that is even worth RM128.00. They also claimed that it has 18-K gold plating. BUT I don’t see those words written anywhere inside their brochure OR product label. In the Groupon Malaysia page, they mentioned it's good as a gift HOWEVER, the box I received was dented because they didn't use any bubble wrap. They too state that I’ll receive my product within two weeks (that’s 14 days) BUT that did NOT happen. Even thou they stated that redemption period starts from September 11th, 14 days later is September 25th. But mind you my order only arrived on the 28th. Still LATE! Looking at it right now, I felt like I’ve just been ripped off!

Maybe I should have taken the hint when I cannot locate the name of the company responsible for Mon Meill brand...